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Computer Service Technicians ensure that both the hardware and software equipment of an enterprise are well-secured so that they function uninterruptedly. Known also as PC technicians, they have experience with a variety of tools to effectively troubleshoot problems of computer systems.
Computer service technicians are either employed in large organizations or on-site at client locations or service repair firms. The individual repairs and maintains computers. Technicians also install, support, and repair computer hardware, in addition to addressing networking, software or Internet issues. Typically, they replace or reinstall computer equipment, instead of repairing them because this solution is more cost-efficient. Technicians also work on help desk as technical support specialists. Importantly they should have excellent communication and analytical skills.
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